Privacy Policy

Privacy Policy for Shadow Modz

At Shadow Modz, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with UK data protection laws and the General Data Protection Regulation (GDPR).

​

1. Who We Are

Shadow Modz is a UK-based mobile car modification and installation service run by certified technicians. Our website address is: www.shadowmodz.co.uk.

​

2. What Information We Collect

We may collect and process the following types of information:

• Personal Information: Your name, email address, phone number, and address.

• Vehicle Information: Vehicle make, model, registration, and modification requirements.

• Payment Information: We do not store card or bank details. Payments are handled securely through trusted third-party providers.

• Communication Records: Emails, messages, and customer service interactions.

​

3. How We Use Your Information

We only use your information for purposes that are necessary to deliver our services:

• To confirm and manage bookings

• To send service updates or respond to queries

• To deliver and improve our services

• To comply with legal and warranty obligations

• With your consent, to send promotional offers or updates

We do not sell, rent, or trade your personal information to third parties.

​

4. How We Store & Protect Your Data

Your data is stored securely using password-protected systems and encrypted tools where applicable. We take all reasonable steps to ensure it is safe from loss, unauthorised access, or misuse.

​

5. Sharing Your Information

We may share limited information with:

• Trusted partners (e.g. CAN-Phantom for warranty registration)

• Payment processors for secure transactions

• Legal authorities if required by law

We only share the minimum data necessary for the purpose.

​

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your data

• Request deletion of your data

• Object to the use of your data for marketing

• Request data transfer to another provider

To exercise these rights, please email us at support@shadowmodz.co.uk.

​

7. Cookies

Our website may use cookies to enhance user experience, track usage statistics, and offer personalised content. You can manage cookie preferences through your browser settings.

​

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

​

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Last updated: May 2025